Connect or reconnect the right QuickBooks company

Check the workspace and authorization before retrying a sync.

1. 1

   Confirm the client or workspace

   Check which business you are working in and the company that should receive its records.

2. 2

   Use the authorization flow

   Have the appropriate QuickBooks administrator complete the app’s connection or reauthorization flow. Do not send credentials in email or screenshots.

3. 3

   Check the current document state

   After authorization, review the existing sync state before retrying. Capture the connection message and document ID if the issue continues.

This page cannot check or change your QuickBooks connection.