The bill is in QuickBooks. Where is the attachment?

The accounting record and the source file have separate outcomes.

1. 1

   Confirm that the bill exists

   Find the intended transaction in the correct QuickBooks company. Compare its supplier, reference, and amount with your document.

2. 2

   Check attachment status separately

   Look at the source-file or attachment outcome in ScannerPilot. When the bill exists, focus on that file step rather than creating another bill.

3. 3

   Retry the attachment or ask for help

   Use the available attachment retry action. If the outcome is unclear, send support the document ID, transaction reference, and exact attachment message.

Do not re-upload or re-create the bill just because its file is missing.