ScannerPilot
Skip to support
Back to the help center
Review & duplicates · GUIDE

An extracted field doesn’t match the invoice

Compare the source, correct the field, and keep approval in your hands.

THE IMPORTANT BIT

Prepared data is a starting point for review—not a substitute for the source document.

  1. 1

    Compare the label and the value

    Look at the original beside the extracted details. Check whether you are reading an invoice date or due date, a subtotal or final amount.

  2. 2

    Resolve the uncertainty

    Correct the value using the source. When the source is unclear, ask the document owner rather than estimating a number.

  3. 3

    Review before approval

    Check the remaining details and accounting references before moving forward. Share the document ID and affected field with support if the issue repeats.

Accounting classifications should follow your organization’s policies.

Related ScannerPilot product information
Was this useful?
Check the current controls in your workspace. Contact support if your screen or result differs.